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Concern Procedures
We are committed to working closely with parents and guardians to resolve issues and concerns in a way that is mutually agreeable. The best place to start when addressing a question, problem or concern is where the problem can most quickly be resolved.

Using the following steps typically results in the most efficient way to resolve a concern, question, or problem that needs attention.

Step 1
If the question, problem or concern is occurring in your child’s classroom, please call your child’s classroom teacher. If there is a serious issue, you may wish to schedule a meeting rather than email or phone. You may also wish to include the principal if the concern is school wide.

Step 2
If resolution has not been reached to your satisfaction, and/or if the concern is school wide, please contact your child’s principal.

Step 3
If resolution has not been reached to your satisfaction, please contact the office of the Superintendent at (920) 448-2100, and you will be forwarded to the appropriate person to address your area of concern and/or questions.

You may also contact:
• Executive Directors of Elementary Education or Executive Director of Secondary Education at (920) 448-7330
• Deputy Superintendent at (920) 448-2068

If satisfactory resolution cannot be reached, please contact the Superintendent of Schools and Learning at (920) 448-2100.

Step 4
If resolution still has not been reached to your satisfaction, please contact the Board of Education. Requests should be submitted in writing to the President of the Board of Education, Green Bay Area Public School District, P.O. Box 23387, Green Bay, WI 54305.

NOTE:
If you have specific questions related to Special Education and/or Pupil Services, please call (920) 448-2131.

If you have specific questions regarding English Language programs, please call (920) 448-3564.


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