
Account Creation and Password Self-Service (Parent Portal)
The Infinite Campus Parent Portal allows families to view attendance, schedules, food service account balances, grades for middle and high school students, and much more. The Green Bay Area Public School District automatically creates Portal accounts for parents and guardians of students at the time of enrollment.
When a Parent Portal account is created, the user will be notified via email and will be required to set a password for their account by using the self-service password reset process detailed below. Any Parent Portal user who has forgotten their password or needs to reset it can use these instructions to do so on their own without having to call the school.
Review the process for Using Self-Service Tools to Reset a Campus Parent Portal Password below.
1. Navigate to the Portal:
Open your web browser and go to Green Bay Infinite Campus Portal.
2. Click “Forgot Password”:
On the login page, find and click the “Forgot Password” link.

3. Check Your Email:
You will receive an email with a password reset link. Open the email and click the link, or copy and paste it into your browser.

4. Enter a New Password:
Create a new password. Ensure it is strong and meets the required password strength (100%).
5. Confirm Your New Password:
Retype the new password to confirm it.
6. Submit:
Click the “Submit” button to finalize the password reset.

7. Confirmation Email:
You will receive a Password Reset Confirmation email.

8. Download the App:
Download Campus Parent from your mobile app store for convenient Parent Portal access.

