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My Stop Bus App

Download the App 

The VersaTrans MyStop app is accessible on mobile devices and on your computer. If your student has transportation, you can find your username in the Transportation tab of the Infinite Campus Parent Portal. If you need access to the Parent Portal, please call 448-2148 to request access.

Unfortunately, this software does not support multiple households. Dual households will have to share the username and password.

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Instructional Video

MyStop Instructional Video 


  Written Instructions
 
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Questions?

We recommend you start by checking out our Frequently Asked Questions page. If you still need assiatance, submit a MyStop Support Ticket, or call us at 448-2130.

How It Works

The My Stop app is integrated with our bus routing software and the GPS units used by our bus contractors First Student and Lamers. Every 30 seconds the GPS unit sends information to the cloud. This information then gets routed through a number of systems (see diagram below) and attempts to predict when your student's bus will arrive at the stop. This flow of information means that the bus location and estimated arrival time are not exact. Please allow for a variation of one to three minutes and plan to have your student at the stop about five minutes before the bus arrives.

Sample Information Flow
BUS > Cell Tower > Satellite > Geotab Server > Transportation Server > Onscreen > My Stop App > Parent


Other Key Points

  • The data provided through My Stop automatically refreshes the location of the bus every two to three minutes.
  • It is important to have your student at the bus stop approximately five minutes before scheduled pick up time so as to not delay the route.
  • The app only works if your child has the same pattern every week. If your child is changing buses on different days from week to week, this app will not work.
  • The initial username for the app is based on the Family ID. If you need another account generated, Click to Complete an Account Request.

 

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