Customer Service Workshop
District Holds Customer Service Workshops
Posted on 08/27/2019
District Holds Customer Service WorkshopsThe Green Bay Area Public School District believes delivering excellent customer service is not the responsibility of a single person, department, or school — it’s a responsibility we all share. With that belief in mind, the District held customer service workshops for school principals, administrators, and clerical staff in August 2019 led by K12 Insight, an independent research and communications firm that specializes in helping school districts engage their communities and create excellent customer experiences. 

During the workshops, participants learned how to establish a customer service mindset; understand the customer journey; create the right environment; adopt positive body language, words, and tone; deliver on promises; and assess their success. These workshops helped us establish a solid foundation for a service-oriented culture in Green Bay Area Public Schools and build trust with our community.

If you have experience exceptional customer service in our District, please fill out this form and let us know!


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